Return & Exchanges

1. Return Policy

Due to the special nature of our products, we accept returns of unopened, unused products. Return requests must be made within 7 days of receiving the product.

2. Return Process

To return a product, please follow these steps:

1. Contact us via email or WhatsApp within 7 days of receiving the product
2. Provide order number and reason for return
3. After receiving return authorization, return the product in original packaging
4. Refund will be processed after we receive and inspect the product

3. Refund Policy

Refunds will be processed in the following situations:

• Product has quality issues or is damaged
• We sent the wrong product
• Product was damaged during shipping
• Unopened product returned within 7 days

Refunds will be processed within 5-10 business days after receiving the return. Refunds will be credited to the original payment method.

4. Non-Returnable Items

The following situations are not eligible for return:

• Product has been opened or used
• Return period exceeds 7 days
• Product packaging is damaged or missing
• Damage caused by customer

5. Exchange Policy

If a product has quality issues or we sent the wrong product, we will provide a free exchange. Exchange requests should be made within 7 days of receiving the product.

6. Contact Us

If you need to return or refund, or have any questions, please contact us through:m